Support for Your Capture Products
Support
At Capture, we’re committed to supporting your business every step of the way. Whether you’re seeking answers to common questions or need access to product manuals and drivers, this page is your one-stop resource. With a focus on transparency and straightforward solutions, we aim to provide you with the tools and knowledge needed to make the most of your Capture products.
Find all frequently asked questions
FAQ
At Capture, we understand that finding the right solutions for your business is essential. That’s why we’ve created this FAQ section to answer common questions about our products, services, and brand. Whether you’re curious about our POS systems, cash drawers, receipt rolls, or labeling solutions, we’ve got you covered.
If you don’t find the answer you’re looking for, our team is always ready to assist. Let us help you unlock the full potential of Capture products in your business.
What makes Capture different from other POS and Auto-ID brands?
Capture is rooted in Scandinavian design principles, prioritizing compatibility, reliability, and sleek aesthetics. We offer tailor-made solutions that seamlessly integrate into your business operations at a reasonable price point.
Where can I buy Capture products?
Capture products are available through our trusted distributor, EET Group. Get in touch with a Capture Expert here (link til siden.
Does Capture offer product warranties?
Yes, all Capture products come with a standard warranty. Please refer to the specific product page for warranty details or contact our support team for assistance.
Are Capture POS systems compatible with third-party peripherals?
Absolutely! Capture POS systems are designed with compatibility in mind, ensuring seamless integration with printers, barcode scanners, cash drawers, and other peripherals.
Which operating systems do Capture POS systems use?
With Capture POS systems, we leave that for you to decide. Capture POS systems are typically available with Windows 10 IoT, Windows 11 IoT, Android13 or no OS. Check the product specifications for more details or get in touch with us here.
Which sizes and types of thermal receipt rolls does Capture offer?
I can't find the label I need?
Don’t worry, we’ve got you covered. Please fill out this form. Then one of our partners will reach out to you with an offer.
Does Capture provide labeling tapes for cable marking?
Yes, Capture offers labeling tapes compatible with Brother and Dymo printers, including heat-shrink and cable flag options, ideal for cable management.
Where to Buy
We currently have distributors in 24 countries. To locate a distributor near you, please refer to our country list. If you are unable to find a distributor in your country, please don’t hesitate to contact us for assistance.
Find the Resources You Need
Downloads
Looking for user manuals, installation guides, or the latest drivers for your Capture products? You’re in the right place. Here, you’ll find all the technical resources needed to set up, operate, and maintain your devices with ease. Designed to make your experience as seamless as possible, our resources ensure that you always have the information and tools to keep your business running smoothly.
Looking for product manuals? Glick on this link to get the product documentation.
Here you will find all of the product manuals fore very product. This ensures you always have the information you need to set up, use, and support Capture products with confidence.
Need assistance
Need help with finding the right products or solutions?
Reach out to us and we will help you find the right solutions that fits your needs.